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**Welcome to Library Support Services in IADT**.


 * = Library Charter ||

Introduction
The Library  role is to help you reach your learning, teaching, research and service goals. Th is Library c harter has been designed and arranged to describe what the Library does for you and how we might work together to achieve these goals. Library staff are dedicated to meeting your information needs in a professional manner.  This  charter sets out the standards of service you are entitled to expect from us. It enhances  and link s  closely with the Learner  Charter, developed jointly by IADT  and the Students Union, in which the mutual responsibilities of both the Institute  and Students are set out. IADT aspires to be an equal opportunities institution. In keeping with this vision and strategy, the Library aims to ensure that equality and diversity are considered as part of our everyday practice.  While this charter  does not form a legally binding document, it does outline the service levels to be expected in normal circumstances, within the resources available.

Library Charter: What we aim to do for you

 * <span style="color: #445566; font-family: Verdana; font-size: 9pt; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA; msofareastfontfamily: 'Times New Roman'; msofareastlanguage: GA;"> **<span style="color: #003366; font-size: 9pt; mso-bidi-font-size: 11.0pt; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;">The Library will: **

<span style="color: #445566; font-family: Symbol; font-size: 9pt; mso-ansi-language: EN-IE; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: GA; mso-font-kerning: 8.0pt; msoansilanguage: EN-IE; msobidifontfamily: Symbol; msofareastfontfamily: Symbol; msofareastlanguage: GA; msofontkerning: 8.0pt; msolist: Ignore;">· <span style="color: #445566; font-size: 9pt; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;">Provide <span style="color: #445566; font-size: 9pt; mso-ansi-language: EN-IE; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;">fair and equitable <span style="color: #445566; font-size: 9pt; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;">access to resources <span style="color: #445566; font-size: 9pt; mso-ansi-language: EN-IE; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;">some of which are in heavy demand. <span style="color: #445566; font-size: 9pt; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;"> <span style="color: #445566; font-size: 9pt; mso-ansi-language: EN-IE; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;"> <span style="color: #445566; font-family: Symbol; font-size: 9pt; mso-ansi-language: EN-IE; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: GA; mso-font-kerning: 8.0pt; msoansilanguage: EN-IE; msobidifontfamily: Symbol; msofareastfontfamily: Symbol; msofareastlanguage: GA; msofontkerning: 8.0pt; msolist: Ignore;">· <span style="color: #445566; font-family: Verdana; font-size: 9pt; mso-ansi-language: EN-IE; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA; msoansilanguage: EN-IE; msofareastfontfamily: 'Times New Roman'; msofareastlanguage: GA;">Treat students and library users courteously <span style="color: #445566; font-family: Symbol; font-size: 9pt; mso-ansi-language: EN-IE; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: GA; mso-font-kerning: 8.0pt; msoansilanguage: EN-IE; msobidifontfamily: Symbol; msofareastfontfamily: Symbol; msofareastlanguage: GA; msofontkerning: 8.0pt; msolist: Ignore;">· <span style="color: #445566; font-size: 9pt; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;">Continuously strive to improve <span style="color: #445566; font-size: 9pt; mso-ansi-language: EN-IE; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;"> <span style="color: #445566; font-size: 9pt; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;">collections and services <span style="color: #445566; font-size: 9pt; mso-ansi-language: EN-IE; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;"> <span style="color: #445566; font-size: 9pt; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;">to support teaching, learning and research <span style="color: #445566; font-size: 9pt; mso-ansi-language: EN-IE; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;"> programmes. <span style="color: #445566; font-size: 9pt; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;"> <span style="color: #445566; font-size: 9pt; mso-ansi-language: EN-IE; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;"> <span style="color: #445566; font-family: Symbol; font-size: 9pt; mso-ansi-language: EN-IE; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: GA; mso-font-kerning: 8.0pt; msoansilanguage: EN-IE; msobidifontfamily: Symbol; msofareastfontfamily: Symbol; msofareastlanguage: GA; msofontkerning: 8.0pt; msolist: Ignore;">· <span style="color: #445566; font-size: 9pt; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;">Provide equitable access for users with <span style="color: #445566; font-size: 9pt; mso-ansi-language: EN-IE; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;">additional <span style="color: #445566; font-size: 9pt; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;"> needs wherever possible <span style="color: #445566; font-size: 9pt; mso-ansi-language: EN-IE; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;">. <span style="color: #445566; font-family: Symbol; font-size: 9pt; mso-ansi-language: EN-IE; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: GA; mso-font-kerning: 8.0pt; msoansilanguage: EN-IE; msobidifontfamily: Symbol; msofareastfontfamily: Symbol; msofareastlanguage: GA; msofontkerning: 8.0pt; msolist: Ignore;">· <span style="color: #445566; font-size: 9pt; mso-ansi-language: EN-IE; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;">Provide <span style="color: #445566; font-size: 9pt; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;"> <span style="color: #445566; font-size: 9pt; mso-ansi-language: EN-IE; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;">and m <span style="color: #445566; font-size: 9pt; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;">aintain a comfortable and safe environment with facilities that are conducive to study and research <span style="color: #445566; font-size: 9pt; mso-ansi-language: EN-IE; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;">. <span style="color: #445566; font-size: 9pt; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;"> <span style="color: #445566; font-size: 9pt; mso-ansi-language: EN-IE; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;"> <span style="color: #445566; font-family: Symbol; font-size: 9pt; mso-ansi-language: EN-IE; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: GA; mso-font-kerning: 8.0pt; msoansilanguage: EN-IE; msobidifontfamily: Symbol; msofareastfontfamily: Symbol; msofareastlanguage: GA; msofontkerning: 8.0pt; msolist: Ignore;">· <span style="color: #445566; font-family: Verdana; font-size: 9pt; mso-ansi-language: EN-IE; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA; msoansilanguage: EN-IE; msofareastfontfamily: 'Times New Roman'; msofareastlanguage: GA;">Help you to develop information skills as a basis for independent lifelong learning. <span style="color: #445566; font-family: Symbol; font-size: 9pt; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: GA; mso-font-kerning: 8.0pt; msobidifontfamily: Symbol; msofareastfontfamily: Symbol; msofareastlanguage: GA; msofontkerning: 8.0pt; msolist: Ignore;">· <span style="color: #445566; font-size: 9pt; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;">Evaluate <span style="color: #445566; font-size: 9pt; mso-ansi-language: EN-IE; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;"> our <span style="color: #445566; font-size: 9pt; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;">services in response to feedback <span style="color: #445566; font-size: 9pt; mso-ansi-language: EN-IE; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;"> received <span style="color: #445566; font-size: 9pt; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;"> from <span style="color: #445566; font-size: 9pt; mso-ansi-language: EN-IE; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;"> users. ||  ||   ||   || <span style="color: #445566; font-family: Verdana; font-size: 9pt; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA; msofareastfontfamily: 'Times New Roman'; msofareastlanguage: GA;"> <span style="color: #003366; font-size: 9pt; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;"> **<span style="color: #003366; font-size: 9pt; mso-ansi-language: EN-IE; mso-bidi-font-size: 11.0pt; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;">You ****<span style="color: #003366; font-size: 9pt; mso-bidi-font-size: 11.0pt; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;"> are expected to: **

<span style="color: #445566; font-family: Symbol; font-size: 9pt; mso-ansi-language: EN-IE; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: GA; mso-font-kerning: 8.0pt; msoansilanguage: EN-IE; msobidifontfamily: Symbol; msofareastfontfamily: Symbol; msofareastlanguage: GA; msofontkerning: 8.0pt; msolist: Ignore;">· <span style="color: #445566; font-family: Verdana; font-size: 9pt; mso-ansi-language: EN-IE; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA; msoansilanguage: EN-IE; msofareastfontfamily: 'Times New Roman'; msofareastlanguage: GA;">Have your valid IADT ID card when using the Library. <span style="color: #445566; font-family: Symbol; font-size: 9pt; mso-ansi-language: EN-IE; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: GA; mso-font-kerning: 8.0pt; msoansilanguage: EN-IE; msobidifontfamily: Symbol; msofareastfontfamily: Symbol; msofareastlanguage: GA; msofontkerning: 8.0pt; msolist: Ignore;">· <span style="color: #445566; font-size: 9pt; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;">Treat <span style="color: #445566; font-size: 9pt; mso-ansi-language: EN-IE; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;"> <span style="color: #445566; font-size: 9pt; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;">staff <span style="color: #445566; font-size: 9pt; mso-ansi-language: EN-IE; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;"> and other students/users courteously. <span style="color: #445566; font-family: Symbol; font-size: 9pt; mso-ansi-language: EN-IE; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: GA; mso-font-kerning: 8.0pt; msoansilanguage: EN-IE; msobidifontfamily: Symbol; msofareastfontfamily: Symbol; msofareastlanguage: GA; msofontkerning: 8.0pt; msolist: Ignore;">· <span style="color: #445566; font-size: 9pt; mso-ansi-language: EN-IE; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;">Respect <span style="color: #445566; font-size: 9pt; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;">Library resources <span style="color: #445566; font-size: 9pt; mso-ansi-language: EN-IE; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;"> & property and tell us if they are damaged. <span style="color: #445566; font-family: Symbol; font-size: 9pt; mso-ansi-language: EN-IE; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: GA; mso-font-kerning: 8.0pt; msoansilanguage: EN-IE; msobidifontfamily: Symbol; msofareastfontfamily: Symbol; msofareastlanguage: GA; msofontkerning: 8.0pt; msolist: Ignore;">· <span style="color: #445566; font-size: 9pt; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;">Return all <span style="color: #445566; font-size: 9pt; mso-ansi-language: EN-IE; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;"> loans <span style="color: #445566; font-size: 9pt; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;"> in good condition <span style="color: #445566; font-size: 9pt; mso-ansi-language: EN-IE; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;">and on time. <span style="color: #445566; font-family: Symbol; font-size: 9pt; line-height: 115%; mso-ansi-language: EN-IE; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: GA; mso-font-kerning: 8.0pt; msoansilanguage: EN-IE; msobidifontfamily: Symbol; msofareastfontfamily: Symbol; msofareastlanguage: GA; msofontkerning: 8.0pt; msolist: Ignore;">· <span style="color: #445566; font-family: Verdana; font-size: 9pt; line-height: 115%; mso-ansi-language: EN-IE; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA; msoansilanguage: EN-IE; msofareastfontfamily: 'Times New Roman'; msofareastlanguage: GA;">Keep conversation to a minimum and consider others. <span style="color: #445566; font-family: Symbol; font-size: 9pt; mso-ansi-language: EN-IE; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: GA; mso-font-kerning: 8.0pt; msoansilanguage: EN-IE; msobidifontfamily: Symbol; msofareastfontfamily: Symbol; msofareastlanguage: GA; msofontkerning: 8.0pt; msolist: Ignore;">· <span style="color: #445566; font-size: 9pt; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;">Observe restrictions on noise, food <span style="color: #445566; font-size: 9pt; mso-ansi-language: EN-IE; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;">, <span style="color: #445566; font-size: 9pt; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;"> drink <span style="color: #445566; font-size: 9pt; mso-ansi-language: EN-IE; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA; msoansilanguage: EN-IE; msofareastfontfamily: 'Times New Roman'; msofareastlanguage: GA; msospacerun: yes;"> <span style="color: #445566; font-size: 9pt; mso-ansi-language: EN-IE; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;">and use of <span style="color: #445566; font-size: 9pt; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;">mobile phones <span style="color: #445566; font-size: 9pt; mso-ansi-language: EN-IE; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;"> and cameras. <span style="color: #445566; font-family: Symbol; font-size: 9pt; mso-ansi-language: EN-IE; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: GA; mso-font-kerning: 8.0pt; msoansilanguage: EN-IE; msobidifontfamily: Symbol; msofareastfontfamily: Symbol; msofareastlanguage: GA; msofontkerning: 8.0pt; msolist: Ignore;">· <span style="color: #445566; font-family: Verdana; font-size: 9pt; mso-ansi-language: EN-IE; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA; msoansilanguage: EN-IE; msofareastfontfamily: 'Times New Roman'; msofareastlanguage: GA;">Use a personal stereo / headphones in a manner that will not interfere with others. <span style="color: #445566; font-family: Symbol; font-size: 9pt; mso-ansi-language: EN-IE; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: GA; mso-font-kerning: 8.0pt; msoansilanguage: EN-IE; msobidifontfamily: Symbol; msofareastfontfamily: Symbol; msofareastlanguage: GA; msofontkerning: 8.0pt; msolist: Ignore;">· <span style="color: #445566; font-size: 9pt; mso-ansi-language: EN-IE; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;">Participate <span style="color: #445566; font-size: 9pt; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;"> <span style="color: #445566; font-size: 9pt; mso-ansi-language: EN-IE; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;">in <span style="color: #445566; font-size: 9pt; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;"> learning information and research skills <span style="color: #445566; font-size: 9pt; mso-ansi-language: EN-IE; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;">sessions. <span style="color: #445566; font-family: Symbol; font-size: 9pt; mso-ansi-language: EN-IE; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: GA; mso-font-kerning: 8.0pt; msoansilanguage: EN-IE; msobidifontfamily: Symbol; msofareastfontfamily: Symbol; msofareastlanguage: GA; msofontkerning: 8.0pt; msolist: Ignore;">· <span style="color: #445566; font-size: 9pt; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;">Find resources independently whenever possible <span style="color: #445566; font-size: 9pt; mso-ansi-language: EN-IE; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;">. <span style="color: #445566; font-size: 9pt; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;"> <span style="color: #445566; font-size: 9pt; mso-ansi-language: EN-IE; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;"> <span style="color: #445566; font-family: Symbol; font-size: 9pt; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: GA; mso-font-kerning: 8.0pt; msobidifontfamily: Symbol; msofareastfontfamily: Symbol; msofareastlanguage: GA; msofontkerning: 8.0pt; msolist: Ignore;">· <span style="color: #445566; font-size: 9pt; mso-ansi-language: EN-IE; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;">Comply with copyright and <span style="color: #445566; font-size: 9pt; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;"> legal and contractual restrictions on the use of electronic resources and equipment <span style="color: #445566; font-size: 9pt; mso-ansi-language: EN-IE; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;">. <span style="color: #445566; font-size: 9pt; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: GA;"> ||

Library related services include:

 * The facility to remotely search the catalogue to access Library services and to use electronic resources where permitted by licenses.
 * A range of regularly updated pamphlets which give detailed information on the range of Library related services.
 * Service hours which are posted on the web and library notice boards.
 * ||  || ==<span style="color: #4f81bd; font-family: Cambria; mso-ansi-language: EN-IE; mso-fareast-language: GA; msoansilanguage: EN-IE; msofareastlanguage: GA;"> ==

Y our Health and Safety in the Library
|| == == || <span style="display: block; font-family: Verdana; msoansilanguage: EN-IE; msobidifontsize: 10.0pt; msofareastfontfamily: 'Times New Roman'; msofareastlanguage: GA; text-align: center;"> It is our policy to give the greatest importance to the Health and Safety of all Library users including visitors. However, you should be aware that you are also responsible for your own safety. To ensure your safety please evacuate any section of the Library when asked to do so by the Library staff. You must leave the Library immediately when the fire alarm sounds and follow the directions of the fire safety marshalls <span style="display: block; font-family: Verdana; msoansilanguage: EN-IE; msobidifontsize: 10.0pt; msofareastfontfamily: 'Times New Roman'; msofareastlanguage: GA; text-align: center;">

Seirbhís Dhá Theanga/Bilingual Service
<span style="font-family: 'Arial','sans-serif'; mso-ansi-language: EN-IE;"> Tá rún daingean againn caighdeán na seirbhíse a cuirtear ar fáil trí Ghaeilge a fheabhsú:
 * Trí freagra a thabhairt ar chomhfhreagras sa teanga ina scríobhtar é.
 * Trína chinntiú go mbéadh duine a bhfuil Gaeilge aige ar fáil dá’r dteileafónaithe

If your experience in the Library has been good then please let us know.
==== In the event that your experience has not been good then please let us know that too by talking to a member of staff or the librarian! IADT also has a formal complaints policy should you feel that your complaint has not been resolved by talking to staff or the librarian. Details of this are available on the web at www.iadt.ie. ====

Contacting Us:
<span style="color: #333333; font-family: 'Arial','sans-serif'; font-size: 9.5pt; mso-ansi-language: EN; mso-fareast-font-family: SimSun; mso-fareast-language: ZH-CN;">The Library, Dun Laoghaire Institute of Art Design & Technology Kill Avenue Dun Laoghaire Co. Dublin Ireland

Telephone: + 353 1 239 4637 Facsimile: + 353 1 239 4700

Email lilrc.08@iadt.ie Web: [|http://library.iadt.ie]

Let us know what you think of our site Do you require information not covered above? or, Have you spotted an error on our site? - Please let us know by emailing us E-MAIL ** You may contact us by e-mail: lilrc.08@iadt.ie

Website Feedback: helen.wybrants@iadt.ie

For further information please contact the Systems Librarian: email: helen.wybrants@iadt.ie